5.0 from 22 Google reviews QBCC Lic. 1204307 Gas Lic. L25976
Electric · Solar · Gas · Heat Pumps (07) 3801 2155
Advance Hotwater — The Hot Water Specialists
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Servicing Logan & surrounding suburbs

Hot Water Specialists

Electric, Solar, Gas & Heat Pump Hot Water

Repairs, servicing, replacement and new installations. Hot water systems are what we work on every day — so you’re talking to someone who knows the system.

Call (07) 3801 2155 Book a Service

Mobile: 0400 703 001 QBCC 1204307 Gas Lic. L25976

5.0

5.0 Google Rating
Based on 22 Reviews

Electric storage hot water systemElectric
Solar hot water system with roof collectorSolar
Gas hot water systemGas
Heat pump hot water systemHeat Pumps
  • 5.0 Google rating
  • 22 Google reviews
  • QBCC Lic. 1204307
  • Gas Lic. L25976
  • Electric | Solar | Gas | Heat Pumps
What type of system have you got?

Four kinds of hot water. One specialist.

Electric hot water system illustration

Electric

Elements, thermostats, relief valves and tanks. Repairs, servicing and replacement.

Electric hot water Solar hot water system illustration

Solar

Collectors, boosters, controllers and pumps. Fault-finding, servicing and replacement.

Solar hot water Gas hot water system illustration

Gas

Storage and continuous flow units, under gas licence L25976.

Gas hot water Heat Pumps hot water system illustration

Heat Pumps

The newer style of system that heats water from the surrounding air.

Heat Pumps hot water
Sound familiar?

What’s your hot water system doing?

Most calls to Advance Hotwater start with one of these.

  • No hot water at all
  • Water not getting hot enough
  • System is leaking
  • Banging or rumbling noises
  • Hot water runs out too quickly
  • Tripping the safety switch
  • Low hot water pressure
  • Older system needing a service
Talk to a Hot Water Specialist Hot water repairs

Not sure what system you have?

Text a photo of the hot water system and its data plate to 0400 703 001. It helps Darren work out what he’s dealing with before you speak.

Phone is still the quickest way to get moving — (07) 3801 2155.

If you can smell gas, see scalding water or steam, or the system keeps tripping power, stop using it and call us. Please don’t attempt electrical, gas or pressure repairs yourself.

Our approach

Repair when it makes sense. Replace when it doesn’t.

A hot water problem doesn’t automatically mean a new system. An element, a thermostat, a valve, a solar controller, a gas ignition fault — these are components, and components can often be changed.

What matters is knowing which situation you’re in: the fault, the age and condition of the unit, and whether the repair is worth doing on a system that may be near the end anyway.

How we approach repairs

Often repairable

  • Failed heating element or thermostat
  • Leaking or weeping relief valve
  • Gas ignition and control faults
  • Solar pumps, controllers and sensors
  • Tempering valve giving inconsistent temperature

Usually points to replacement

  • The tank or cylinder has corroded through
  • Rusty water and a leak from the body of the unit
  • Parts no longer available for an old model
Why Advance Hotwater

Hot water is the whole job, not a sideline

Advance Hotwater works across electric, solar, gas and heat pump hot water systems for homeowners in Logan and the suburbs around it. Repairs, servicing, replacement and new installations.

Because hot water is the focus, the service vehicle carries a wide range of commonly needed hot water parts — which helps with diagnosing a fault properly and getting on with the repair.

Darren is the person most customers deal with, and the name that comes up again and again in the reviews.

Call (07) 3801 2155 About Advance Hotwater
  • Hot water is the speciality. Not one line on a long list of plumbing services.
  • Straightforward advice. What’s actually wrong, and what the real options are.
  • Electric, solar, gas and heat pump. Four different systems, properly understood.
  • 5.0 from 22 Google reviews. Including customers who’ve come back.
  • Fully licensed. QBCC 1204307, Plumbing PD23831, Gas L25976.
5.0

Google Rating — based on 22 reviews

Read the reviews

Darren’s advice sorted the problem and saved this customer money they had expected to spend.

From the Google reviews

A repeat customer — prompt help, and not the first time they’ve called Advance Hotwater.

From the Google reviews

Advance Hotwater installed this customer’s Dux system, then came back later to repair and service it.

From the Google reviews
Credentials

Fully licensed

  • QBCC Licence1204307
  • Plumbing LicencePD23831
  • Gas LicenceL25976
  • ABN51 648 273 154
Service area

Hot water service across Logan

Advance Hotwater comes to you — there’s no shopfront to visit. We work across Logan and the surrounding suburbs.

Not sure whether you’re in range? Give us a call and we’ll tell you.

Service area (07) 3801 2155

Get in touch

FAQs

Common questions

Do you only work on hot water systems?
Hot water is what we do — electric, solar, gas and heat pump. Not a bit of everything. That focus is why we know these systems well and carry the parts that commonly fail.
Can my hot water system be repaired instead of replaced?
Often, yes. It depends on the fault, the age of the unit and the condition of the tank. Plenty of problems come down to a component that can be changed. We’ll tell you which one you’re looking at.
What should I have ready when I call?
Whether it’s electric, gas, solar or a heat pump, the brand and rough age, and what it’s doing. A photo of the data plate helps — you can text one to 0400 703 001.

Having trouble with your hot water?

Whether it needs a repair, a service or replacing, tell us what the system is doing and we’ll go from there.

Call (07) 3801 2155 Request a Service

Prefer to text or call a mobile? 0400 703 001

Call Now Book Service