5.0 from 22 Google reviews QBCC Lic. 1204307 Gas Lic. L25976
Electric · Solar · Gas · Heat Pumps (07) 3801 2155

About Advance Hotwater

Hot water specialists working across Logan and the surrounding suburbs — electric, solar, gas and heat pump systems.

Hot water is the whole job, not a sideline

Plenty of plumbers will have a look at your hot water system. Advance Hotwater does hot water systems — electric, solar, gas and heat pump — as the job, not as one item on a long list of services.

That focus shows up in practical ways. It means recognising a fault pattern because you’ve seen it before. It means the service vehicle carries a wide range of commonly required hot water parts, which helps both with diagnosing faults and with getting repairs done. And it means being able to talk sensibly about four quite different types of system, not just the one that’s most familiar.

Repairs, servicing, replacement and installation

Some jobs are a failed component on an otherwise sound unit. Some are a full replacement because the tank has corroded through. Plenty are a service on a system that’s still working and the owner would like to keep it that way.

Dux systems come up regularly — including one customer’s Dux system that Advance Hotwater installed, then came back later to repair and service.

Where we work

Advance Hotwater comes to you across Logan and the surrounding suburbs. If you’re not sure whether you’re in range, the fastest answer is a phone call.

The short version

  • Hot water specialists — electric, solar, gas, heat pumps
  • Repairs, servicing, replacement, installation
  • Commonly needed parts carried in the vehicle
  • We come to you across Logan
  • 5.0 from 22 Google reviews

Licensing

  • QBCC Licence 1204307
  • Plumbing Licence PD23831
  • Gas Licence L25976
  • ABN 51 648 273 154
The name in the reviews

Darren

Read through the Google reviews for Advance Hotwater and one name keeps appearing. Darren is the person most customers deal with, and he’s who they’re describing when they talk about the service they got.

The words that come up are consistent: helpful, professional, honest, reliable, knowledgeable, fairly priced, easy to deal with. Several reviewers are on their second or third job. More than one describes advice that saved them money they’d expected to spend.

Not sure what system you have?

Text a photo of the hot water system and its data plate to 0400 703 001. It helps Darren work out what he’s dealing with before you speak.

Phone is still the quickest way to get moving — (07) 3801 2155.

How we work

Repair when it makes sense. Replace when it doesn’t.

Not every hot water problem means a new system. An element, a thermostat, a relief valve, a solar controller, a gas ignition fault — these are components, and components can often be replaced on a system that still has life in it.

Equally, there’s no point putting good money into a tank that has corroded through, or chasing parts that are no longer made. When that’s the situation, you should hear it plainly.

Working out which of those two situations you’re in is most of the job.

What you can expect

  • Someone who works on hot water systems every day
  • A proper look at the fault before any recommendation
  • The options explained, including the cheaper ones
  • Licensed work, with the licence numbers published
  • No pressure to replace a system that doesn’t need replacing
Credentials

Fully licensed

  • QBCC Licence1204307
  • Plumbing LicencePD23831
  • Gas LicenceL25976
  • ABN51 648 273 154
FAQs

About the business

Who will turn up to my place?
Darren is the person most customers deal with, and the name that comes up throughout the Google reviews.
What licences does Advance Hotwater hold?
QBCC licence 1204307, plumbing licence PD23831 and gas licence L25976. ABN 51 648 273 154.
Do you have a showroom I can visit?
No — we come to you. Advance Hotwater works across Logan and the surrounding suburbs rather than from a shopfront.
Can you work on a system someone else installed?
Yes. Repairs, servicing and replacement regardless of who put the system in.

Talk to a hot water specialist

Tell us what your system is doing and we’ll tell you what we think is going on.

Prefer to text or call a mobile? 0400 703 001

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